Software Analysis and Measurement at LaSer Cofinoga

 

Eric Desbordes, Director of Development, LaSer Cofinoga, talks about the management of his outsourcing contract with IBM. While negotiating the contract renewal with IBM, CAST was integrated in the development portion of the business to measure quality metrics in their application portfolio and define steps and actions for continuous improvement. LaSer Cofinoga was able to re-establish objectivity in the vendor relationship.